Privacy Policy

On Purpose Therapy is committed to maintaining the privacy and confidentiality of personal information collected from individuals accessing our occupational therapy services under the National Disability Insurance Scheme (NDIS) and any other funding body. This Privacy Policy outlines our practices concerning the collection, use, disclosure, and protection of your personal information.

Collection of Personal Information

We collect personal information necessary for providing occupational therapy services to individuals covered under the NDIS. This may include but is not limited to:

• Personal details (name, contact information, date of birth, etc.)
• Health information relevant to occupational therapy services
• NDIS plan details and related information
• Communication records and correspondence

Use of Personal Information

We use the collected personal information for the following purposes:

• Providing occupational therapy services and support
• Communicating with clients and their authorised representatives
• Managing appointments and sessions
• Billing and payment processing
• Compliance with legal and regulatory obligations

Disclosure of Personal Information

We may disclose personal information in the following circumstances:

• To authorised staff members and healthcare professionals involved in the provision of services.
• With your explicit consent or when required or permitted by law.
• To comply with legal obligations or respond to lawful requests by public authorities.

Protection of Personal Information

We take reasonable steps to ensure the security and confidentiality of your personal information. This includes implementing appropriate technical and organisational measures to prevent unauthorised access, disclosure, alteration, or destruction of data.

Retention of Personal Information

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.

Your Rights

You have the right to:

• Access and review your personal information held by us.
• Request corrections to any inaccurate or incomplete personal information.
• Request the deletion of your personal information, subject to legal and contractual obligations.

Updates to Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically for any updates.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us.